Sofitel Brisbane Central, Australia

Assistant Concierge
Job Reference 133686 • Job Category Reception - Concierge (m/f)


Skills

Level of Education
Others
Areas of study
Hospitality
Professional experiences
1 year
Languages essential
English

Essential requirements
To be successful in this role you will have a proven track record of performance as well as the following skills:-

- Previous experience within a hotel environment in a Supervisory capacity or capacity to lead
· Exceptional knowledge of Brisbane & surrounds
· Open manual Drivers License essential
- Exceptional customer service skills
- The ability to work closely with all hotel departments and suppliers
- Strong oral and written communication skills
- Ability to lead and motivate a team
- Ability to communicate at all levels
- Excellent organizational skills
- Strong computer skills
- Fluent written and spoken English

Key tasks
We are currently seeking an experienced Assistant Concierge. Reporting to the Chief Concierge, duties will include, but are not limited to:

-Assisting with leading a team, including concierges, porters, commissionaires
-Providing information, advice, guidance and assistance to hotel guests in all manner of things, including hotel services, entertainment, recreation facilities, restaurants, luggage, transport, sightseeing
-Anticipate and address guest issues and establish proactive processes to promote guest satisfaction
-Be an inspiration to all hotel staff to achieve luxury levels of performance
-Embody Sofitel Values, brand standards, and be a champion of grooming and appearance guidelines


for details,please click to :
https://jobs.accor.com/Job-vacancy/Assistant-concierge,S-j,1,133686,en.html?goback=.gde_4996162_member_255969518