grandkemang hotel - Jakarta

grandkemang hotel Jakarta, managed by MESA Hotels & Resorts, is looking for young, creative, innovative, highly motivated and goal-oriented candidates as: TELEPHONE OPERATOR (DKI Jakarta) Responsibilities: •Be familiar with hotel services, facilities and events as well as surrounding areas (Jakarta or Kemang area). •Have a good understanding of all hotel programs and special sales promotions. •Must be familiar with the switchboard functions including the methods of booking overseas and trunk calls. •Must be familiar with the PABX and all its facility and be sure that the system is always in good condition. •Be able to assist all guest inquiries and provide proper information. Requirements: •Male. •Minimum age 20 year old, •Guest satisfaction oriented, •Hard worker and ready to work flexible hours, •Honest and high integrity, •Dynamic and energetic, •Creative and open-minded for improvements, •Team work oriented as well as independent person, •Fluent in English (oral and written), •Good computer skill as well as reporting skill, •At least 1 - 2 years experience in similar position, •High school, diploma or degree from recognized Hospitality/ Tourism. We are looking for experienced team member to be. Should you have interest and meet the qualification, please send your most recent CV and photograph to: recruitment@gk.mesahotelsandresorts.com ======================================== grandkemang hotel Jakarta, managed by MESA Hotels & Resorts, is looking for young, creative, innovative, highly motivated and goal-oriented candidates as: LEISURE CONCIERGE (DKI Jakarta) Responsibilities: •Being familiar with all hotel services, facilities and function as well as surrounding areas such as major city attraction, airline schedule, course map to provide guest with accurate information. •Creating and maintain guests’ database and compile them into a complete guest profile. •Assisting the guest to showing room, meeting room, group bookings or wedding functions, etc. •Checking all VIP and regular guests’ arrival, reconfirm flight details, estimated time of arrival and other special request. •Ensuring maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure. •Identifying guest with long-term business and offer various services and facilities available in the hotel, including applicable hotel promotion. •Establishing personal contact with long staying guest and their family upon arrival and maintaining relationship throughout their stay. •Handling and resolving any guest complaints promptly according to the procedures. •Maintaining smooth relationship between the management and the guests. •Welcoming and escort all FIT guests, VIP’s and long stay guests on arrival and departure. Requirements: •Female. •Good knowledge and skills in Front Office Hospitality Business. •Team work oriented as well as independent person. •Guest satisfaction oriented with effective complaint handling. •Excellent interpersonal skill with pleasant personality. •Good ability to communicate effectively with all level. •Honest with high integrity. •Dynamic and energetic. •Creative and open-minded for improvements. •Hard worker and ready to work flexible hours. •Proactive and responsive with the guests’ needs. •Fluent in English (oral and written) or other foreign language ability is preferred. •Familiar with hotel software system. •Diploma or degree from recognized Hospitality/ Tourism/ Hotel Management School. •At least 2 years experience in similar position at 4 or 5 stars hotel. We are looking for experienced team member to be. Should you have interest and meet the qualification, please send your most recent CV and photograph to: recruitment@gk.mesahotelsandresorts.com ======================================= grandkemang hotel Jakarta, managed by MESA Hotels & Resorts, is looking for young, creative, innovative, highly motivated and goal-oriented candidates as: RESTAURANT SUPERVISOR (DKI Jakarta) Responsibilities: •Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety. •Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems. •Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups. •Assign duties, responsibilities, and work stations to employees in accordance with work requirements. •Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards. •Resolve customer complaints regarding food services. •Control inventories of food, equipment, small ware, and report shortages to designated personnel. •Recognize outstanding individual performance in your team and deal with substandard performance fairly, immediately and constructively •Monitor the dining floor to ensure all customers needs are being acknowledged and attended to in an efficient and friendly manner •Promote the restaurant and functions to potential clients Requirements: •Male or Female. •Good leadership with quality of developing people. •Ability to demonstrate good supervisory skills •Team work oriented as well as independent person. •Excellent interpersonal skill with pleasant personality. •Honest and high integrity. •Dynamic and energetic. •Creative and open-minded for improvements. •Hard worker and ready to work flexible hours. •Fluent in English (oral and written) or other foreign language ability is preferred. •Diploma or degree from recognized Hospitality/ Tourism/ Hotel Management School. •At least 3 years experience in similar position at 4 or 5 stars hotel. We are looking for experienced team member to be. Should you have interest and qualification, please send your most recent CV and photograph to: recruitment@gk.mesahotelsandresorts.com ======================================= grandkemang hotel Jakarta, managed by MESA Hotels & Resorts, is looking for young, creative, innovative, highly motivated and goal-oriented candidates as: SENIOR SALES MANAGER (DKI Jakarta) Responsibilities: •Initiating revenue from corporate, government, embassy and other market segment. •Establishing and maintaining all active accounts. •Implementing sales action plans as per sales marketing plan. •Maintaining high profile of the property within travel trade and professional associations. •Maximizing the hotel's room yield. •Conducting sales daily briefings and ensure their follow up. •Following up immediately all clients’ comments, complains or recommendations. •Developing new accounts for the properties by actively approaching to potential clients. Requirements: •Male or Female. •Good knowledge and skills in sales strategy and analysis. •Self-driven with strong target oriented. •Good leadership with quality of developing people. •Team work oriented as well as independent person. •Has extensive network or accounts in Jakarta and / or other big cities. •Excellent interpersonal skill with pleasant personality. •Honest and high integrity. •Dynamic and energetic. •Creative and open-minded for improvements. •Hard worker and ready to work flexible hours. •Proactive and responsive with the clients’ needs. •Fluent in English (oral and written) or other foreign language ability is preferred. •Diploma or degree from recognized Hospitality/ Tourism/ Hotel Management School. •At least 3 years experience in similar position at 4 or 5 stars hotel. We are looking for experienced team member to be. Should you have interest and qualification, please send your most recent CV and photograph to: recruitment@mesahotelsandresorts.com atau isa@mesahotelsandresorts.com